MDM Trouble Report for 2022 Mar 09

Telescope: 1.3m
Observer(s): Aylin Garcia Soto, Keighley Rockcliffe (Dartmouth College)
Instrument: MODSPEC

Problem(s) Encountered:
While trying to take flats, I hit one of the hand paddle button twice in quick succession. This caused an error window to pop up, as a warning to let the telescope get to the offset before hitting the hand paddle buttons again. However, that wasn't the problem. The real issue was that when I tried to dismiss the error, I couldn't. The mdm computer could register that my mouse was hovering over the dismiss button but when I tried to dismiss it, nothing would happen. I tried to look for any other errors that I might have missed but there were none. This was not a unique problem to the error window--I had managed to close the error window just by clicking the window/menu and hitting  close --None of the other buttons were responsive either. For instance, in the TCS Session log window, I tried to clear the output by hitting  clear  but it wouldn't respond. None of the buttons seemed to respond. I did contact Eric and I believe he restarted the mdm computer and had to drive up the mountain to reset the Owl windows/Jskycalc/tigervnc for MaximDL+Andor, etc. I am not so sure how it was solved exactly, but I was able to sign in roughly an hour later (thank you Eric!).

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Submitted on 2022 Mar 10 [3:21:29]