Declination motion failure
Problem(s) Encountered:
Telescope would not slew in declination. This was not due to te typical issue of cycling the dec motor controller.
Telescope limits activation issue
Problem(s) Encountered:
TCS showed Telescope Tilt Sensor Interlock Engaged.
Solution:
Blown fuse in the TCS electronics...
Network failure
Problem(s) Encountered:
At approximately 8:30pm the remote connection to the 1.3m was dropped. I emailed the 2.4m observers and Eric to let...
Dome Shutter Close Issue
Problem(s) Encountered:
We have problem to close the dropleaf.
Solution:
How to cycle the breaker for dome power. This...
Lost (and found) pointing
Problem(s) Encountered:
We lost the pointing at the beginning of the night observation. The telescope position ('MDM1.3m Control panel') is...
VNC interface issue - limited mouse response
Problem(s) Encountered:
While trying to take flats, I hit one of the hand paddle button twice in quick succession. This caused an error window...
Issue with communication to Owl software
Problem(s) Encountered:
OWL does not seem to be communicating properly. ds9 isn’t automatically loading (and so multiple exposures isn’t working),...
Error: mirror mirror both opened and closed
Problem(s) Encountered:
When trying to close the mirror, I received an error: “ERROR mirror mirror both open and closed.” Clicking the refresh...
High connection latency, and general "things not working the way they are supposed to", but different
Problem(s) Encountered:
While I was taking evening flats the VNC connection seemed very spotty, which I chalked up to our ISP having a bit...
High connection latency, and general "things not working the way they are supposed to"
Problem(s) Encountered:
The TCS responded VERY slowly to commands to open the dome. Then the mirror cover would not open at all. I tried...
1.3m Trouble Reports & Solutions
Recent trouble reports for the McGraw-Hill 1.3m telescope. Note that you may find it worthwhile to peruse the 2.4m reports as well in case your problem is instrument-related.
Scroll down for a link to the complete archives.
To open a simple and searchable database containing all archived trouble report solutions, click on the following links. While there are individual links for each telescope, it is worthwhile to search both databases in the event that you experience trouble:
•Hiltner 2.4m Trouble Report Database (2022Jun08)
•McGraw-Hill 1.3m Trouble Report Database (2022Jun08)