Telescope server failure, port server reset

Saturday, September 27, 2025

Problem(s) Encountered:

At the beginning of the night the TCS is not running. so can't open. Tried 'telescope stop' and 'telescope start'...

Owl disappeared, dome/telescope positioning error

Monday, August 11, 2025

Problem(s) Encountered:

During the exposure, the Owl suddenly died. Restart the Owl and can not connet to the controler. We decided to home...

Telescope server failure, no response to commands, socket not connected

Saturday, August 9, 2025

Problem(s) Encountered:

TCS control Panel stop updating.After restart TCS, it can not run any command and show  ERROR: Could not send command....

Telescope command failures

Thursday, July 3, 2025

Problem(s) Encountered:

I tried pointing at the same part of the sky as last night; I figuredpoint ha=-2:30:00 dec=04:30:00 nodomewould do...

Filter wheel motion failure

Thursday, May 8, 2025

Problem(s) Encountered:

Filter wheel was stuck, power cycled filter wheel.

Solution:

Noting that filter wheel control...

Guide camera failure

Monday, April 21, 2025

Problem(s) Encountered:

Star guiding problem: the position of the guide star in the workspce2 is offset with about 2000 in x axis, 1000 in...

Owl disappearance; mdmarc2 issue

Tuesday, March 25, 2025

Problem(s) Encountered:

1) The OWL window disappeared and could not be restarted.2) Connections to /data hung up (see Desktop windows).Other...

Dome rotation failure

Tuesday, February 25, 2025

Problem(s) Encountered:

When I clicked  dome->enable doe tracking->apply , there was an error dome axis=m_az fatal following error . It didn't...

Finder mirror assembly sticking

Thursday, February 20, 2025

Problem(s) Encountered:

Issues with the finder mirror motor sticking making it appear as though no light was reaching the ccd. A good test...

Pointing errors far to the north

Friday, January 17, 2025

Problem(s) Encountered:

I tried moving with commands from the MDM13 control system - point ra=10:01:33 dec=+74:24:45 , or actually the J2025...

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1.3m Trouble Reports & Solutions

Recent trouble reports for the McGraw-Hill 1.3m telescope.  Note that you may find it worthwhile to peruse the 2.4m reports as well in case your problem is instrument-related.


Scroll down for a link to the complete archives.

To open a simple and searchable database containing all archived trouble report solutions, click on the following links.  While there are individual links for each telescope, it is worthwhile to search both databases in the event that you experience trouble:


Hiltner 2.4m Trouble Report Database (2025Jan21)

McGraw-Hill 1.3m Trouble Report Database (2025Jan21)


Click Here for the Full Archive